WooCommerce support · UK and New Zealand
WooCommerce support for stores that keep breaking.
Plugin conflicts, failed updates, checkout errors and a slow admin. We fix WooCommerce stores and keep them running, for businesses across the UK and New Zealand.
What we fix
Checkout or payments failing
Orders that stall at payment, gateways that error, carts that empty themselves. Found and fixed.
An update broke the store
Plugin, theme or WooCommerce updates rolled back or fixed at the source, then applied safely.
Slow store and slow admin
Bloated plugins, heavy themes, a database full of old sessions and orders. Cleaned up.
Shipping rates are wrong
Rural, remote and bulky deliveries charged correctly, without a pile of conflicting shipping plugins.
Order emails not arriving
Customers and staff not getting order emails. We trace where they're getting lost.
Too many plugins
Overlapping plugins doing the same job. We work out what's needed and remove the rest.
Ongoing care
A store that stays fixed.
Most WooCommerce trouble starts with an update nobody checked. Every store we look after gets the same routine.
- Updates to WordPress, WooCommerce, plugins and theme, with backups first
- Backups we check, not just schedule
- Uptime monitoring with alerts
- Security patching and PHP upgrades
- Fixes and small changes when you need them
Building a new store, or thinking about Shopify? See our e-commerce page.
Two ways to work with us
One-off fix
Tell us what's wrong. We'll quote it before we start.
Monthly care
Updates, backups, monitoring and help when something breaks, for a fixed monthly fee.
Questions people ask
Can you fix a store someone else built?
Yes. We start with the hosting, plugins and backups, then fix whatever is costing you orders first.
Do we have to move hosting?
No. We can work on your current hosting. Moving to ours is an option if the hosting is part of the problem.
Should we just move to Shopify?
Sometimes. If WooCommerce keeps costing more to fix than it's worth, we'll say so. Harris Race Radios made that move with us.
Do you work with UK stores?
Yes. We look after stores across the UK and New Zealand.